We surveyed more than 2,000 travelers across the U.S. to find out how online travel providers can build loyalty and maximize engagement. 

Learn valuable insights on:

  • The travel search landscape and how OTAs and meta-search engines can increase their market share
  • Strategies for maximizing in-trip and day-of-travel engagement
  • Travelers’ expectations around mobile services
  • Steps to increase usage and generate more loyalty